Salesforce Support, Maintenance & Optimization Services

 

Salesforce Support, Maintenance & Optimization Services | Techboostr

Your Salesforce CRM is a mission-critical system. Downtime, bugs, slow performance, or outdated configurations can directly impact your revenue, customer experience, and internal productivity.

At Techboostr, we provide Salesforce Support, Maintenance & Optimization Services to ensure your CRM runs smoothly, securely, and efficiently—24/7.

From proactive monitoring to continuous enhancements, we keep your Salesforce ecosystem high-performing, scalable, and future-ready.

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Why Ongoing Salesforce Support Is Essential

Salesforce is not a one-time implementation—it’s a continuously evolving platform.

Without expert maintenance, businesses face:

• Performance bottlenecks

• Broken automations

• Data inconsistencies

• Security vulnerabilities

• Integration failures

• Low user adoption

• Rising technical debt

Techboostr ensures your Salesforce environment remains stable, optimized, and aligned with your business goals.

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Why Choose Techboostr for Salesforce Support?

We are not a ticket-resolution vendor—we are your long-term Salesforce partner.

What Sets Us Apart

• Salesforce-certified administrators & developers

• Deep expertise in Apex, LWC & APIs

• SLA-based support models

• 24/7 global coverage

• Proactive issue prevention

• AI-ready optimization strategies

• Dedicated account managers

• Transparent reporting

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Our Salesforce Support, Maintenance & Optimization Services

1. Salesforce Administration Support

We handle daily operations:

• User management

• Profile & permission setup

• Role hierarchy optimization

• Data imports & exports

• Page layout configuration

• Report & dashboard setup

• Validation rule updates

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2. Bug Fixing & Issue Resolution

We quickly diagnose and fix:

• Broken workflows

• Failed automations

• Apex exceptions

• Integration errors

• Data sync issues

• UI glitches

• Permission conflicts

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3. Salesforce Performance Optimization

We analyze and optimize:

• Slow page loads

• Large data volumes

• Inefficient queries

• Apex governor limits

• API throttling

• Automation conflicts

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4. Continuous Enhancement & Development

Your business evolves—your CRM must too.

We deliver:

• New feature development

• Custom object enhancements

• UI upgrades

• LWC component development

• Flow enhancements

• Approval process upgrades

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5. Security & Compliance Maintenance

We ensure:

• Role-based access control

• Data encryption

• Field-level security

• GDPR compliance

• HIPAA readiness

• SOC2 best practices

• Audit trails

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6. Salesforce Release Management

Salesforce releases 3 major updates every year.

We handle:

• Sandbox testing

• Regression testing

• Compatibility checks

• Impact analysis

• Safe production rollout

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7. Integration Support

We maintain your integrations with:

• ERP systems

• Payment gateways

• Marketing platforms

• Accounting software

• Custom APIs

• Data warehouses

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8. Data Health Monitoring

We continuously monitor:

• Duplicate records

• Incomplete records

• Orphaned data

• Broken references

• Inconsistent formats

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9. Salesforce Automation Optimization

We modernize your workflows using:

• Salesforce Flow

• AI-powered triggers

• Smart routing

• Predictive escalation

• Auto-assignments

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10. AI & Einstein Optimization

We optimize:

• Lead scoring models

• Prediction accuracy

• Next Best Action logic

• AI workflows

• Insight dashboards

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Salesforce Clouds We Support

• Sales Cloud

• Service Cloud

• Marketing Cloud

• Experience Cloud

• Commerce Cloud

• Health Cloud

• Financial Services Cloud

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Our Salesforce Support Models

1. On-Demand Support

Pay-as-you-go model for small fixes.

2. Monthly Retainer Plans

Dedicated hours with priority response.

3. SLA-Based Enterprise Support

Guaranteed response times with 24/7 coverage.

4. Dedicated Salesforce Team

Full-time Salesforce resources.

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Our Salesforce Support Process

Step 1: Environment Audit

We analyze your current setup.

Step 2: Support Onboarding

We document systems and workflows.

Step 3: SLA Definition

We define response times.

Step 4: Proactive Monitoring

We prevent issues before they happen.

Step 5: Continuous Improvement

We optimize continuously.

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Business Benefits of Salesforce Optimization

• Faster load times

• Higher user adoption

• Lower support costs

• Better data quality

• Improved automation

• Higher ROI

• AI readiness

• Stronger security

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Industry-Specific Salesforce Support

Real Estate

• Lead lifecycle optimization

• Property workflows

• Broker automation

Healthcare

• HIPAA workflows

• Case triage automation

• Patient data security

Finance

• Compliance workflows

• Risk monitoring

• Secure access models

Retail

• Order lifecycle automation

• Omnichannel syncing

• Inventory dashboards

SaaS

• Subscription workflows

• Churn prevention

• Usage-based insights

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Salesforce Technologies We Use

• Apex

• Lightning Web Components (LWC)

• Salesforce Flow

• REST APIs

• SOAP APIs

• MuleSoft

• Heroku

• AWS

• Azure

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Why Optimization Matters

Most Salesforce orgs become cluttered over time:

• Unused fields

• Broken automations

• Conflicting workflows

• Poor performance

• Low adoption

We refactor, clean, and modernize your CRM.